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Privacy Policy

Fireplace and Wallpaper Company Limited cares about the privacy of your personal information and
we are committed to protecting it. This Privacy Policy explains about the information we collect
about you and how we handle/store your information. The Privacy Policy applies to the information
we have obtained through your use of our website: wallpaperonline.co.uk We have made every
attempt to keep the use of jargon to a minimum, however if you do have any questions you can
email us on onlinewallpaperuk@gmail.com or phone: 01642 252747.
 
Under the data protection law, General Date Protection Regulation (GDPR) and the Data Protection
Act 2018, Wallpaper Company Limited are responsible for your personal information obtained
through the use of our website, wallpaperonline.co.uk We are the data controller of your personal
information and are responsible for ensuring it is kept safe and secure.
 
We may make changes to the Privacy Policy from time to time, and we recommend you check
regularly. The date of any changes are at the end of this document.
 
YOUR RIGHTS
 
You have the right to request a free copy of personal information we hold about you.
If you think any of the personal information we hold about you is incorrect, you have the right to
request that it is updated.
 
You have the right to request us to delete any personal information that we hold about you.
 
We request that if you do have any concerns on how we collect or use your personal information
you contact us directly. You do however also have the right to lodge a complaint directly with the
Information Commissioners Office, the data protection regulator in the UK, their contact details can
be found on their website : www.ico.org.uk
 
HOW WE PROCESS DATA
 
Contract – This is where we process the information you have given us to fulfill a contractual
arrangement we have made with you.
 
Consent – This is where we have asked you to provide explicit permission to process your data.
Legitimate Interests – This is where we rely on our interests as a reason for processing, this is to
provide you with the best products in the most secure way appropriate.
 
Legal Obligation – This is where we have a statutory or other legal obligation to process the
information, such as for the investigation of crime.
 
WHAT INFORMATION WE COLLECT AND HOW WE USE IT
 
We collect and use the information that you provide to us directly. We also use cookies to collect
information from your device, eg: laptop, ipad or phone. This is from interactions you have made to
our advertising or website. Cookies also help us to understand how you use our site, this allows us
to improve your shopping experience, and helps to improve our site.
 
We take debit/credit card details to process your payment. Our payment processor is Opayo
formerly known as Sagepay. We use device identifiers and IP addresses in fraud prevention and
investigation, to maintain network and data security.
 
We do use cookies within the digital marketing networks, ad exchanges and social media networks
such a Facebook’s audience to get relevant marketing messages across to you and other customers.
 
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION
 
If you have made a purchase we consider you as a customer, and will keep your personal
information for 2 years, from date you last made a purchase from our website.
 
THIRD PARTIES WE SHARE DATA WITH
 
We may need to share your personal information with suppliers if your purchase is coming directly
from them. We only share what is necessary for your order to be processed/delivered to your
delivery address. And this sharing of information is done securely.
 
We will share data with regulators and other official bodies (including law enforcement) if they make
formal requests or pursuant to legal proceedings.
 
If you use any third-party applications, websites to access our site your usage is subject to the
relevant third party’s terms and conditions, cookies and privacy notice.
 
THE ABOVE DOCUMENT OUTLINES THE PRIVACY NOTICE FOR WALLPAPER CO. ONLINE
LAST UPDATED 1 ST NOVEMBER 2020

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